How Does Maya’s Crayon Work?
1. Order an ART BOX
We will send you a sturdy 12” x 19” ART BOX to fill with your child’s artwork (paintings, sculptures, and, of course, crayon drawings!), as well as a photograph of the young artist.
Complete the enclosed Instruction Pamphlet by selecting a collage layout and frame color. If you’d like, the collage can feature the young artist’s name; the Instruction Pamphlet includes monogram font and color options.
Each framed collage can include 1-16 images. If you envision a specific order or layout for your custom collage, please use post-it notes to number each piece, or simply enclose a note with detailed instructions.
If your young artist has lots of 3D or oversized art, more boxes or other arrangements may be needed. Please reach out to our crew for assistance.
After ensuring fragile items are properly packaged, simply place the prepaid shipping label over the original to return the ART BOX to us (be sure to include the Instruction Pamphlet!) and get ready for Step #2!
2. Approve a PROOF of your custom collage
Upon receipt of the ART BOX -- filled with your child’s artwork and photos -- we will begin the process of constructing your custom collage by carefully photographing and perfecting the presentation of each keepsake. Then, we will follow your detailed instructions to craft a custom collage that will be cherished for years to come.
Before printing and framing your custom collage, we will notify you by email that a proof is ready for your approval. The email will direct you to the “Your Gallery” section of the Maya’s Crayon website, which permits a one-time opportunity to specify any changes you may desire. With your final approval, we will complete the process and proceed to Step #3!
Note: While we do everything to maintain the integrity of the original colors of the young artist’s work, due to the variations in monitors, browsers, and printers, the colors in your custom collage may appear different than in your proof and final framed collage.
3. Receive a 22” x 22” FRAMED COLLAGE of Your Young Artist’s Creations
Within four to six weeks of placing your order, we will send you a 22” x 22” FRAMED COLLAGE of Your Young Artist’s Creations.
Should I order more than one Art Box?
Please order one Art Box for each framed collage.
Can I order multiple copies of the same framed custom collage?
Absolutely!
If you would like to order more than one framed custom collage as gifts for Grandparents, Godparents, extended family, and friends, we are happy to help. Please reach out to our crew for a quote via email.
Do I need more than one Art Box if I have more than one child?
Please order one Art Box for each framed collage.
What if I want more than 16 pieces in my collage?
Featuring more than 16 images in a custom collage requires a larger layout for optimal impact, which, in turn, requires a larger custom frame. Please reach out to our crew at for a quote on non-standard projects.
What does the price include?
The price includes the shipping expense of the Art Box – both to your mailing address and its return to us – as well as the digitization and image optimization of the young artist’s work, along with the design of a custom collage based on your specifications, its printing and custom framing after approval, and, finally, the shipping of your custom keepsake to your mailing address.
If you would like to order more than one framed custom collage as gifts for Grandparents, Godparents, extended family, and friends, we are happy to help. Please reach out to our crew for a quote.
Can I make changes to the collage design before it is printed and framed?
Yes!
Before printing and framing your custom collage, we will notify you by email that a proof is ready for your approval. The email will direct you to the “Your Gallery” section of the Maya’s Crayon website. After logging into your personal account, you’ll find a proof of your custom collage, accompanied by a form that enables a one-time opportunity to specify changes. With your final approval, we will proceed to printing, framing, and shipping your custom keepsake.
What kind of art do you accept?
You are welcome to send any manageable artwork can that be photographed – paintings, drawings, collages, 3D artwork, ceramics, photos, etc. Just make sure the fragile items you place in the Art Box are securely packed. We are not responsible for any artwork that is damaged, lost, or broken during shipping, and cannot process any boxes with broken and harmful pieces in them.
We’ll reach out to you immediately if we receive a damaged box. If you want to send oversized or fragile pieces that will not fit in the Art Box, please reach out to our crew via email.
Can I give special instructions for my custom framed collage?
Absolutely.
Each framed collage can include 1-16 images. If you envision a specific order or layout for your custom collage, please use post-it notes to number each piece, or simply enclose a note with detailed instructions.
The collage can feature the young artist’s name and photograph. Monogram font and color options, as well as frame color are listed in the Instruction Pamphlet included in the Art Box. If your young artist has lots of 3D or oversized art, more boxes or other arrangements may be needed. Please reach out to our crew for assistance.
Can I have my child’s original artwork returned?
Yes, the original artwork can be returned to you by selecting that option when placing your order; an additional $25 shipping fee will be assessed. The originals will be sent back within the original Art Box unless significant damage is incurred during shipping.
How long does Maya’s crew take to process my order?
Typically, the entire process takes four to six weeks.
We will ship your Art Box within 24 hours of receiving your order. Upon its return to us, our team will begin the process of constructing your custom collage by carefully photographing and perfecting the presentation of each keepsake. Then, we will follow your detailed instructions to craft a custom collage that will be cherished for years to come.
Before printing and framing your custom collage, we will notify you by email that a proof is ready for your approval. The email will direct you to the “Your Gallery” section of the Maya’s Crayon website, which permits a one-time opportunity to specify any changes you may desire. With your final approval, we will complete the process with printing, framing, and shipping.
Please bear with us with any shipping delays you may encounter depending on time of year, volume of orders, etc. Holidays can also affect shipping, so give your gift purchases plenty of time to arrive. If you need your order to be rushed, please reach out to our crew via email for assistance.
Can I cancel my order?
Orders are fully refundable within 24 hours of your purchase. After an Art Box is mailed to your address, there are no refunds. Purchases, however, do not expire for an entire year from the initial purchase date, so hold onto your Art Box and send it to us when you are ready.
Can I just have my child’s artwork in digital format?
Ordering an Art Box includes the full production of your framed custom collage. Please reach out to our crew for a quote for non-standard requests.
Can any of the original art be framed as a separate piece?
Can I have my Child’s Collage printed on Canvas or Paper?
Currently, the custom collages are printed on paper. Please reach out to our crew for a quote for non-standard requests.
How long will my child’s artwork be kept after I’ve ordered and received my collage?
If you do not request the return of your child’s art when ordering an Art Box, it will be recycled. A digital copy will be retained for a full year within the “Your Gallery” section of the Maya’s Crayon website, or until you delete your account.
Can I include a photo of my child in my collage?
Yes!
If you’d like to include a photo of your child in your collage, please enclose a physical copy in the Art Box, or send us a digital version via email.
Can Grandparents, Aunts, Uncles, and Friends send Maya’s Crayon Art Box as a Gift?
Yes!
Just use the recipient’s mailing address when placing your order.